ABOUT US

Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond.

Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d’Isère in the winter.

The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds.
Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon.

ABOUT MENORCA EXPERIMENTAL

Reborn from the glorious remains of a 19th century estate, with 30 hectares of land, Menorca Experimental is an agrotourism hotel that includes two restaurants based on locally sourced Mediterranean cuisine: the main farm, where we serve breakfast and dinner service, the terrace overlooking the pool where guests can enjoy a delicious lunch.

ABOUT THE JOB

We are looking for a Reception Intern H/F for a 6-month period to strengthen our team!

Your main responsibilities will include:

• Answering phone calls;

• Handling guest reservations;

• Welcoming and assisting guests regarding their stay, formalities, rates, and hotel or tourism services in accordance with the establishment’s quality standards and commercial policy;

• Managing the guest experience from check-in to check-out;

• Contributing to guest satisfaction by providing high-quality service throughout their stay;

• Performing administrative tasks (reservations, scheduling, mail handling, etc.) and accounting tasks (billing, payments, etc.) related to guest files;

• Promoting the hotel or tourism establishment (information mailings, prospecting, pricing strategy, etc.);

• Contributing to achieving the qualitative and quantitative objectives of the department;

• Carrying out any related tasks assigned by the supervisor;

• Ensuring the hotel’s calm and security during the nigh.

ABOUT YOU

We are looking for someone passionate about the hospitality industry, with a professional appearance and proficiency in English.

If you are proactive, autonomous, adaptable, efficient at managing priorities, and have an excellent sense of hospitality and customer service, then this position is made for you.

Experience the Experimental !

Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how

Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:

• Opportunities of training and career development.

• Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc.

• Attractive discounts in all our venues (cocktail bars, wine bars & restaurants).

• Corporate events.