Front Office Intern M/F - Rotating - Experimental Roma
ABOUT US
Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond.
Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d’Isère in the winter.
The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds.
Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon.
ABOUT EXPERIMENTAL ROMA
Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental.
Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian.
The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome.
Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene.
ABOUT THE JOB
As a Front Office Intern, your responsibilities will include:
Answering incoming phone calls,
Recording client reservations,
Welcoming clients and providing information about stay conditions, formalities, prices, and accommodation options according to the hotel’s quality charter and commercial policy,
Taking care of clients from their arrival to departure,
Ensuring continuous client satisfaction by providing high-quality service throughout their stay,
Performing administrative tasks (reservations, scheduling, handling mail, etc.) and accounting tasks (invoicing, payments, etc.) related to client files,
Promoting the hotel or tourist accommodation (informational mailings, prospecting, pricing strategies, etc.),
Contributing to achieving qualitative and quantitative objectives of the department,
Performing any related tasks assigned by the supervisor,
Ensuring the calm and security of the hotel during the night.
ABOUT YOU
We are looking for a candidate who is passionate about the hospitality industry, has a professional appearance, and is proficient in English.
You are proactive, autonomous, adaptable, efficient at managing priorities, and have an excellent sense of hospitality and customer service.
You communicate easily with both teams and guests, using appropriate and professional communication skills in Italian and English.
Experience Hospitality, the Experimental Way !
Throughout your journey with us, you’ll be immersed in a stimulating and innovative environment.
You’ll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts.
Whether it’s your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets.
Here’s what we offer:
Training and career development opportunities,
Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more,
Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).
- Département
- RÉCEPTION & RELATION CLIENT
- Localisations
- Experimental Roma
- Type de contrat
- CDI